Your Privacy is Our
Top Priority
Your personal information is fully protected on the dj77 platform. This policy describes in detail how we collect, store, and use your information.
Introduction and Summary
dj77 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This Privacy Policy ("Policy") transparently informs users of the dj77 website and related services about how their information is collected, processed, and protected.
By using our platform, you agree to the terms described in this privacy policy. If you have any questions after reading this policy, please contact our support team. dj77 reserves the right to change this policy at any time, and if changes are made, the date published on the website will be updated.
This privacy policy applies only to dj77's own services and platform. We are not responsible for the privacy policies of any third-party websites or services.
Section 1 — Data Collection
What types of information we collect
Personal Identity Information
Information you provide at the time of account registration, such as your full name, date of birth, national identity card number, address, and email address.
Financial Information
Information related to bKash, Nagad, Rocket, or bank accounts to facilitate deposits and withdrawals. We do not store card numbers or PINs.
Contact Information
Mobile number and email address, used to verify transactions, provide support, and send important notifications.
Technical Information
IP address, browser type and version, device type, operating system, and the time and date of your visit.
Gameplay History
Information about your betting activity, gaming history, deposit and withdrawal records, and use of bonus benefits.
Communication Records
Records of your conversations with our support team via live chat, email, or any other channel.
1.1 Automatically Collected Information
When you browse the dj77 platform, our servers automatically collect certain technical information. This includes cookie files, log data, browser type used, and visit patterns. This information is used to improve platform performance and ensure security.
1.2 Information Received from Third Parties
During the identity verification process, we may verify information through trusted third-party services. This process is fully secure and follows international data protection standards.
Section 2 — Use of Information
Why and how we use your information
dj77 uses your personal information only for specific and legitimate purposes. We never collect excessive or unnecessary information. The main purposes for which we use your information are described below:
Account Management
Creating, verifying, and maintaining your account; ensuring login security; managing the password recovery process.
Processing Financial Transactions
Processing deposits, withdrawals, and bonus benefits; ensuring transaction accuracy; managing bKash, Nagad, Rocket, and bank transfer processes.
Customer Service
Resolving your issues; operating 24/7 live chat support in Bengali; sending account-related notifications.
Fraud Prevention and Security
Detecting suspicious activity; preventing unauthorized access to accounts; protecting the integrity of the platform.
Service Improvement
Analyzing user experience to improve the platform; testing new games and features; resolving technical issues.
Responsible Gaming
Monitoring playing behavior to assist at-risk users; providing self-exclusion and limit-setting services.
2.1 Marketing Communications
With your consent, dj77 may send you notifications about bonus offers, promotional information, and platform updates. You can turn off these notifications at any time from your account settings.
2.2 Data Minimization Policy
We follow a "data minimization" principle — meaning we collect only as much information as is needed to fulfill a specific purpose. Once the need has passed or after a defined retention period, the information is securely deleted.
Section 3 — Data Storage and Security
How we keep your information safe
dj77 has implemented industry-standard technical and administrative measures to protect your personal information. Our security framework is divided into the following layers:
SSL/TLS Encryption
Our entire website is secured with SSL encryption. All data exchanged between your browser and our servers is encrypted, making it impossible for third parties to read.
Data Encryption
Sensitive stored information, particularly financial data and passwords, is stored using AES-256 encryption. Passwords are never stored in plain text.
Access Controls
Only authorized personnel can access your information. Every access is logged and regularly audited. Unnecessary access is revoked immediately.
Secure Server Infrastructure
Our data centers operate under high-grade physical and digital security. Regular security testing (penetration testing) and vulnerability assessments are conducted.
3.1 Data Retention Period
We retain your information for as long as your account is active. After an account is closed, the minimum information necessary to meet legal obligations may be retained for a defined period. After that, information is securely deleted or anonymized.
3.2 Response to Security Breaches
In the event of a security breach, dj77 will notify the relevant authorities as required by law and alert affected users as quickly as possible. We will transparently provide information about the nature, scope, and remedial actions taken in response to the breach.
Section 4 — Data Disclosure and Sharing
The circumstances under which information may be shared with third parties
dj77 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the limited circumstances described below:
4.1 Service Provider Partners
Necessary information may be shared with trusted service providers for payment processing, identity verification, technical infrastructure maintenance, and customer service. All such partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
We may be required to provide information in response to a court order, regulatory authority directive, or legal investigation. In such cases, we will disclose only the information legally required and will notify you where possible.
4.3 Fraud and Abuse Prevention
In cases of suspected serious fraud, money laundering, or other illegal activity, information may be provided to the relevant authorities.
4.4 Business Restructuring
In the event of a company merger, acquisition, or asset sale, your information may be transferred to the successor entity. In such cases, the new entity will be bound by the terms of this privacy policy.
4.5 International Data Transfers
If any information needs to be transferred outside Bangladesh, we will ensure that the recipient country has adequate protections in place and that international data protection standards are being followed.
Section 5 — Cookie Policy
How we use cookies
Cookies are small text files stored on your device that help improve website functionality and user experience. dj77 uses the following types of cookies:
Essential Cookies
Essential for login sessions and the core functionality of the platform. Without these, the site does not work properly.
Analytics Cookies
Used to analyze how users interact with the site and to improve our services.
Preference Cookies
Used to remember your language preferences, theme settings, and other personalized settings.
Security Cookies
Used to ensure account security and prevent fraudulent access.
5.1 Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note, however, that disabling cookies may cause some platform features to not work properly.
Section 6 — Your Rights
Your right to control your personal information
dj77 believes that you should have full control over your personal information. For this purpose, we provide you with the following rights:
Right to Access
You can request at any time to know what information we hold about you. We will respond to your request within 30 days.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected. Many details can be updated directly from your account settings.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be restricted, for example while a dispute about the accuracy of the information is being resolved.
Right to Object
You can object at any time to the use of your information for marketing purposes, and we will action that immediately.
Right to Data Portability
You can request to receive the information you have provided in a common, machine-readable format.
6.1 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible after verifying your identity.
Section 7 — Minor Protection
dj77 is a responsible platform. This service is for those aged 21 and above only. We do not intentionally collect any personal information from minors.
Age is verified during the registration process. If we become aware that any user is under the age of 21, their account will be closed immediately and the collected information will be deleted.
If you believe a minor is using our platform, please contact us at [email protected].
Section 8 — Policy Changes
dj77 reserves the right to update or amend this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:
- A special notice will be published on the website.
- A notification will be sent to your registered email address.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after changes are made will be considered as your agreement to the updated policy. For this reason, it is necessary to visit this page regularly.
To view a previous version of the policy, please contact our support team.
Section 9 — Contact
We are ready to help with any privacy-related questions
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us. Our team is available 24/7 to serve you.
Your Information is Safe
dj77 ensures the privacy of your every moment with SSL encryption and fair play.
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